As Americans Brace for Financial Hurdles in 2024, the Demand For Personalized Digital Banking Solutions Grows

MeridianLink's latest survey sheds light on consumer sentiments for payments, customer service, digital innovation, and more! 

Embark on a journey into the hearts of American consumers as MeridianLink® presents exclusive insights from our most recent nationwide survey. Discover the intertwined dynamics of payment challenges, credit card debt concerns, customer service preferences, and the rising expectations for digital experiences. 

This report summarizes the results of this survey, emphasizing the imperative for financial institutions to equip themselves with the right tools to support the unique financial journeys of consumers.  

Here’s what you need to know…